For one of our clients, we’re looking for a Junior IT Project Coordinator.
Client: Infrastructure company.
Activity domain: infrastructure/maintenance.
Location: Bucharest, Romania.
Type of engagement: fully on-site.
Type of contract preferred: employment contract (CIM).
About the role:
The Junior IT Project Coordinator will handle planning, organizing, and directing operations related to ongoing technical support service delivery as well as projects in the company. He is directly involved in the coordination of tasks/issues, such as assigning them to the right member(s) and overseeing them through to delivery, making sure all stakeholders are informed through prompt follow-ups and follow-throughs.
- For Projects
Breaking the project or issue into manageable tasks and sub-tasks (project plan)
Setting a proper schedule for the development/implementation of deliverables
Scheduling with the customer and the team project kickoff
Follow the implementation of the project
Update stakeholders on the progress (customer, team, management) as well as the project plan
Prepare deliverables (services acceptances, work reports etc)
Manage multiple tasks and projects in parallel and reprioritize activities when need
- For support tickets
Review the support tickets and follow up with the team or customer to ensure the work is completed
Review the support tickets and follow up with tech team to make sure SLA is not breached and tickets are resolved within contractual term
Review tickets and discuss with management to reprioritize or escalate support tickets when there are blockages
Coordonate and schedule meetings with customers regarding the support tickets when it is the case
Schedule customer recurrent meetings
- Effective Communication. From project kick-offs to stakeholder meetings, project managers are constantly communicating
- Scheduling and Time Management
- Technical Expertise
- Risk Management
- Critical Thinking and Problem Solving
Nice to have:
- Experience in project management for technical deliverables
- Technical experience/knowledge of modern IT infrastructures and cloud computing concepts
- Experience in IT services-oriented project/company
- meal tickets;
- Sanopass subscription;
- amazing coffee;
- breakfast from the company once per week.
Do you fit the profile? Contact us via email at contact [AT] monkeyrecruit.com or through the following form: